South Africa is a key BPO destination for the UK market. The offshore BPO industry in South Africa is growing at more than 40% each year and has recently witnessed the entry of several leading global investors.
Our offer is anchored around the fact that “We speak your language.”
Our talent pool has distinctive strengths in its cultural and linguistic affinity with the UK that helps establish a strong connection with customers.
South Africa is among the top 3 global offshore locations providing quality English language skills at a large scale. We also provide world-class specialist skills and an advanced product regulatory environment that is similar to developed markets.
South Africa offers a first-world living and working environment, and a cost base which is 50-60% lower compared to source markets.